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BitMEX Restores Access for Previously Blocked Traders

Oluwapelumi Adejumo 24.09.2026

Verification Requirements for Legacy Accounts

The now-closed cryptocurrency exchange BitMEX has updated its withdrawal policies. This move allows customers from the United States, Canada, Hong Kong, and three other regions to retrieve their assets. The change follows a policy revision issued on September 24. Previously, these users were barred from the platform due to jurisdictional restrictions. They could no longer trade or easily access their accounts. The new rules permit identity verification and final withdrawals. This development marks a significant shift in how the exchange handles legacy accounts. It aims to clear out remaining balances from these specific geographic areas. Users who were once locked out can now begin the process of recovering their funds.

The updated policy requires strict identity checks before any funds are released. Customers must confirm their personal details to proceed with withdrawals. This step ensures that the person requesting the transfer matches the account holder. The exchange emphasizes that trading has officially ended for these groups. Therefore, the focus is solely on exiting the platform. Asset minimums apply to the withdrawal process. Users need to meet specific thresholds to initiate a transfer. This prevents small, fragmented transactions from cluttering the settlement process. The system is designed to be efficient for both the company and the clients. It streamlines the final stages of account closure for these jurisdictions. By enforcing these checks, BitMEX reduces the risk of fraudulent claims. It also simplifies the administrative burden of closing thousands of accounts. The process is strictly one-way, meaning no new deposits are allowed.

Will All Blocked Regions Receive the Same Treatment?

Not all previously restricted areas have received this immediate update yet. The initial rollout covers the US, Canada, and Hong Kong. Three additional jurisdictions are included in this first wave. Other regions may follow in subsequent updates. The exchange is moving cautiously to manage the volume of requests. This phased approach helps maintain system stability during the transition. It allows staff to handle verification queries without overwhelming support teams. The decision reflects a broader strategy to wind down operations smoothly. By addressing major markets first, BitMEX prioritizes high-volume user bases. This targeted release minimizes confusion among the global user community. It provides a clear timeline for those waiting for access. The company continues to monitor the feedback from these early adopters. Adjustments may be made based on the initial response rates.

Frequently Asked Questions

Who is eligible for this fund recovery option? Customers located in the United States, Canada, and Hong Kong are currently eligible. Three other jurisdictions are also part of this initial group. These users must complete identity checks to withdraw.

Can I still trade on BitMEX after this update? No, trading has ended for these specific customer groups. The update is strictly for withdrawing remaining assets. New trades cannot be initiated under the new policy.

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